Ibis Cycles (United States) - Press Release: We've Got Your Back

We're announcing our new lifetime warranty! ⁠

We now offer a lifetime warranty against manufacturing defects on all rims, wheels, and frames purchased on or after January 1, 2023. This replaces our previous 7-year warranty and reflects our existing policy of honoring warranty claims for defective products regardless of purchase date. ⁠

From detailed setup guides to expert-level customer service and small-part support, we aim to provide exceptional customer service and support after the sale - so you have the best possible experience.⁠

The new lifetime warranty covers defects in materials and workmanship for the original owner. It does not cover damages due to driving into your garage door, casing a Rampage sized step-down, or intentional damage. Products purchased in 2022 or earlier will be covered by our previous 7-year warranty. ⁠

To activate your lifetime warranty, register your bike on the Ibis Cycles website. ⁠