Job Offer By Trailcraft Cycles - Sales and Customer Service Coordinator

Job Offer By Trailcraft Cycles - Sales and Customer Service Coordinator

Trailcraft Cycles (United States) - We are hiring.

If you would like to join the Trailcraft tribe this is your chance.

Sales and Customer Service Coordinator:

Trailcraft Cycles is seeking to hire an experienced Sales and Customer Service Coordinator for our growing company. The ideal candidate will be a self-starter, have a positive attitude, be detail-oriented, organized, and have a strong work ethic. Functioning within a team environment is a must.

Job Responsibilities:

  • Sales and Customer support, calls, and emails.
  • Maintaining products and component spec on our website.
  • Work with the marketing team on promotions and campaigns for social media.
  • Assisting in daily operations, including, but not limited to, wrapping, boxing, and shipping bikes and parts as needed.
  • Setting tires up tubeless as needed.
  • Maintain a clean and organized warehouse.


  • Previous sales and customer service experience preferred.
  • Literacy in G Suite/MS Office.
  • Self-motivation with a positive attitude, creative problem-solving skills, and eagerness to learn.
  • Excellent organizational skills, attention to detail, and ability to meet deadlines.
  • Ability to understand and implement feedback effectively.
  • Desire to research, and the ability to see projects through from beginning to end.
  • Passion for cycling is required, cycling industry experience is preferred, and bicycle shop experience is a plus.
  • Ability to work effectively both independently and as part of a team.
  • Excellent organization and other administrative skills.
  • Proficiency in current bicycle technologies.
  • Ability to lift 50 lbs.

Job Details:

  • This is a full-time position, located in Fort Collins, Colorado.
  • The working environment is in a warehouse.
  • Salary is commensurate with experience.

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