Job Offer by YT Industries - Customer Service Agent International

Job Offer by YT Industries - Customer Service Agent International

YT Industries (Germany) - We´re looking for a new Customer Service Agent International (M/F/D) in our HQ. You´re fluent in spoken & written German / English and you speak at least one other foreign language (French, Spanish or Italian)? Perfect!

Your mission:

  • Advising our customers in all aspects of orders, products and services
  • Communication via e-mail, telephone, chat and social media
  • Careful handling of inquiries from national and international customers and partners
  • Recording of customer data and maintenance of the database


What you bring in:

  • Fluent in spoken and written German and/or English and at least one other language (French, Spanish or Italian) required
  • Basic knowledge and interest in mountain biking
  • Relevant experience in customer service and outstanding customer focus
  • Team spirit, high social competence and strong communication skills
  • High degree of organisational ability, commitment and flexibility
  • Good computer knowledge (MS-Office)
  • Experience in working with ERP-systems is an advantage


What we offer:

  • Independent, responsible work with flat hierarchies and short decision paths
  • A pleasant working atmosphere in a team with highly motivated colleagues
  • A secure job in an innovative company
  • The opportunity to actively shape a successful brand
  • Training possibilities in the company's own fitness studio
  • Franconian Switzerland (Fränkische Schweiz), one of the most beautiful bike regions, right on your doorstep


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