YT Industries (Germany) - We´re looking for a new Customer Service Agent International (M/F/D) in our HQ. You´re fluent in spoken & written German / English and you speak at least one other foreign language (French, Spanish or Italian)? Perfect!

Your mission:

• Advising our customers in all aspects of orders, products and services
• Communication via e-mail, telephone, chat and social media
• Careful handling of inquiries from national and international customers and partners
• Recording of customer data and maintenance of the database

What you bring in:

• Fluent in spoken and written German and/or English and at least one other language (French, Spanish or Italian) required
• Basic knowledge and interest in mountain biking
• Relevant experience in customer service and outstanding customer focus
• Team spirit, high social competence and strong communication skills
• High degree of organisational ability, commitment and flexibility
• Good computer knowledge (MS-Office)
• Experience in working with ERP-systems is an advantage

What we offer:

• Independent, responsible work with flat hierarchies and short decision paths
• A pleasant working atmosphere in a team with highly motivated colleagues
• A secure job in an innovative company
• The opportunity to actively shape a successful brand
• Training possibilities in the company's own fitness studio
• Franconian Switzerland (Fränkische Schweiz), one of the most beautiful bike regions, right on your doorstep