Haibike (Germany) – Product recall at Haibike: XDURO Race, Superrace and Urban models were sold on the market featuring forks which exhibit rather unstable material. This might result in premature rupture and may ultimately lead to a fork break. This poses an enormous safety and injury risk for every user. Thus, the lower Franconian bicycle manufacturer decided to perform this recall. Affected are the following models of different model years:

• Haibike XDURO Urban (model year 2014, 2015)
• Haibike XDURO Urban RC (MY 2016)
• Haibike XDURO Race (MYs 2014, 2015)
• Haibike XDURO Superrace (MYs 2014, 2015)
• Haibike XDURO Race S RX (MY 2016)
• Haibike XDURO Race S PRO (MY 2016)
• Haibike XDURO Urban S RX (MY 2016)
• Haibike XDURO Urban S PRO (MY 2016)

Due to safety reasons, the affected eBikes must be taken out of order immediately.

How is this recall performed?
All Haibike Dealers were and will be informed about the situation via letter and will receive an extensive information guideline that will explain the reasons, as well as the further recall action step by step. Additionally, Haibike will create a special dealer and end consumer area on their homepage.